Welcome to the Jordan Local Trip FAQ page. Here, we answer some of the most common questions about our services, tours, and policies. If you have a question that is not addressed here, please feel free to contact us at info@jordanlocaltrip.com or +962 7 9769 8861.

1. How do I book a tour with Jordan Local Trip?

You can book a tour directly through our website by selecting your desired tour and following the booking instructions. Alternatively, you can contact us via email or phone for assistance with your booking.

2. What payment methods do you accept?

We accept major credit cards, PayPal, and cash payments. A deposit of 10% is required at the time of booking, and the remaining amount can be paid upon arrival.

3. What is your cancellation and refund policy?

Customers can cancel their booking and request a full refund up to one week before the scheduled tour date. To initiate a refund, please contact us at info@jordanlocaltrip.com or +962 7 9769 8861. Refunds will be processed within [number] business days. Cancellations made less than one week before the tour date may not be eligible for a refund.

4. Are your tours customizable?

Yes, we offer customizable tours to suit your preferences and interests. Please contact us to discuss your specific requirements, and we will tailor a tour itinerary for you.

5. What is included in the tour price?

Tour prices typically include transportation, accommodation, guided tours, and entrance fees to attractions. Some tours may also include meals. Please refer to the specific tour details on our website for more information.

6. Do I need a visa to visit Jordan?

Visa requirements vary depending on your nationality. Many visitors can obtain a visa on arrival at Queen Alia International Airport. We recommend checking the visa requirements for your country before traveling.

7. What should I pack for my trip to Jordan?

We recommend packing comfortable clothing suitable for the weather, sturdy walking shoes, sunscreen, a hat, and any personal items you may need. If you plan to visit religious sites, please dress modestly. For specific tours, such as those to Wadi Rum or the Dead Sea, additional items may be suggested.

8. Is travel insurance required?

While travel insurance is not required, we highly recommend it. Travel insurance can protect you against unforeseen circumstances such as trip cancellations, medical emergencies, and lost luggage.

9. Are your tours suitable for children?

Many of our tours are family-friendly and suitable for children. However, some activities may have age or height restrictions. Please check the specific tour details or contact us for more information.

10. Can you accommodate travelers with disabilities?

Unfortunately, we are currently unable to accommodate travelers with disabilities due to the nature of the terrain and the facilities available on our tours. We apologize for any inconvenience.

11. How can I contact Jordan Local Trip?

You can contact us via email at info@jordanlocaltrip.com or by phone at +962 7 9769 8861. Our team is available to assist you with any questions or concerns you may have.

12. What measures are in place for COVID-19 safety?

The safety and well-being of our guests are our top priority. We adhere to all local health guidelines and implement enhanced cleaning and sanitation protocols. Please refer to our COVID-19 policy on our website for the latest updates.

13. Can you accommodate special dietary requirements?

Yes, we can accommodate special dietary requirements with advance notice. Please inform us of any dietary restrictions or preferences at the time of booking.

14. What languages do your guides speak?

Our guides are fluent in English and Arabic. If you require a guide who speaks another language, please let us know in advance, and we will do our best to accommodate your request.

15. Do you offer group discounts?

Yes, we offer discounts for large groups. Please contact us with your group size and travel dates, and we will provide you with a customized quote.

16. What is the best time to visit Jordan?

Jordan can be visited year-round, but the best times are during the spring (March to May) and autumn (September to November) when the weather is mild and pleasant.

Contact Us

If your question is not listed here, please feel free to reach out to us:

We are here to help and ensure you have a wonderful experience with Jordan Local Trip. Thank you for choosing us for your travel adventures!