Privacy Policy

 

Discover our story and commitment to excellence in just a few lines.

Introduction

Welcome to Jordan Local Trip. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book a tour with us.

Information We Collect

When you interact with Jordan Local Trip, we may collect the following types of information:

  1. Personal Information: This includes your name, email address, phone number, and any other information you provide when booking a tour or contacting us.
  2. Payment Information: For booking purposes, we may collect credit card details and other payment information. Rest assured, we use secure processing services to handle all transactions.
  3. Technical Information: We collect data about your device, browser type, and IP address to enhance your browsing experience and for security purposes.
  4. Cookies: Our website uses cookies to track your preferences and activities. Cookies help us understand how you use our site and improve its functionality.

How We Use Your Information

The information we collect is used to:

  • Process and manage your bookings.
  • Communicate with you regarding your tour and provide customer support.
  • Improve our website and services based on your feedback and interactions.
  • Send you promotional materials and updates about our services (you can opt-out at any time).

Data Protection and Security

We implement a variety of security measures to protect your personal information. This includes using secure servers, encrypting sensitive data, and regularly reviewing our security practices. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete data.
  • Request deletion of your personal information, subject to certain legal exceptions.
  • Opt-out of receiving marketing communications from us.

Refund Policy

Customers can cancel their booking and request a full refund up to one week before the scheduled tour date. To initiate a refund, please contact us at info@jordanlocaltrip.com or +962 7 9769 8861. Refunds will be processed within [number] business days.

Changes to This Policy

Jordan Local Trip may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Thank you for trusting Jordan Local Trip with your travel plans. We are committed to providing you with a safe and enjoyable experience.

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